Protaag Terms of Service — User Agreement
← Back to Protaag

Terms of Service

Last updated: August 18, 2026

These Terms of Service ("Terms") govern your access to and use of Protaag (the "Service"). By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Eligibility

The Service is restricted to users who are 18 years of age or older. By creating an account, you certify that you meet this requirement. We verify date of birth at signup and may deny or terminate access if we determine this requirement is not met.

2. Fictional & AI-Generated Content Disclaimer

All characters, dialogues, plots, and interactions generated on this platform are completely fictional and produced by automated Artificial Intelligence algorithms. These outputs are intended strictly for entertainment purposes. The platform does not endorse, validate, or take responsibility for any statements, views, or opinions expressed by the AI characters. AI responses do not reflect real-world values, and any resemblance to actual persons, living or dead, or real-world events is purely coincidental.

3. Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You must provide accurate information at signup, including your date of birth. Accounts are non-transferable. You agree not to abuse the account system by creating multiple accounts to evade a suspension, restriction, or usage limit, or by repeatedly deleting and re-registering accounts. Protaag.io / Play Pages LLC may suspend or terminate accounts that engage in this behavior, at our discretion and without prior notice.

4. Subscriptions, Bookmarks & Billing

Certain features and stories are available through paid subscription tiers or an in-app currency ("Bookmarks"), purchased via our third-party payment processor, Stripe. Subscriptions renew automatically until cancelled through your account settings. Bookmark purchases are generally non-refundable except where required by law. Prices and tier features are subject to change; changes will not retroactively affect an active billing period. Chat messages are subject to a reasonable daily fair-use limit intended to maintain service quality for all users.

5. Service Availability & Data Storage

We may set general practices and limits on the Service, including how long chat history, messages, or other content are retained and how much storage is allotted to your account. We are not liable for the deletion of, or failure to store, any content maintained through the Service. We may change these practices, or suspend or discontinue any part of the Service, at any time and without notice. Accounts that remain inactive for an extended period may be terminated.

6. User-Submitted Content & Manuscripts

If you submit a message, profile content, or other material to the Service, you grant Protaag a license to host, display, and use it as necessary to operate the Service. Submissions made through the story generation tool ("Manuscripts," whether draft or published) are governed by a broader grant: by submitting a Manuscript, you grant Protaag a full, perpetual, and irrevocable license to host, display, reproduce, and otherwise use that Manuscript, and this license survives termination or deletion of your account. You are responsible for ensuring your submissions do not violate these Terms or any applicable law.

Manuscripts and Characters. When another user plays through a Manuscript you created, the license above extends to letting that user interact with your Manuscript's characters and receive AI-generated responses ("Generations") from them. As between you and a user who plays your Manuscript, you retain ownership of the Manuscript and its characters as submitted; playing through a Manuscript does not give that user any ownership interest in it. A user who plays another user's Manuscript owns only the specific Generations elicited through their own play session — not the underlying Manuscript, its characters, or Generations elicited by anyone else.

7. Intellectual Property & DMCA Policy

If users are permitted to create, name, or describe roleplay characters, they represent that they have the right to do so. Protaag.io / Play Pages LLC respects intellectual property rights. If you believe any user-generated or AI-generated character infringes upon a copyright you own, please submit a formal takedown request to our designated DMCA agent, registered with the U.S. Copyright Office (Registration No. DMCA-1078748): Play Pages LLC, [email protected]. Full designated-agent contact details are on file and publicly verifiable via the U.S. Copyright Office's DMCA Designated Agent Directory.

To be effective, a takedown notice must include: (a) a physical or electronic signature of the copyright owner or authorized representative; (b) identification of the copyrighted work claimed to be infringed; (c) identification of the material claimed to be infringing, with enough detail (e.g., a URL) for us to locate it; (d) your name, address, telephone number, and email address; (e) a statement that you have a good-faith belief the use is not authorized by the copyright owner, its agent, or the law; and (f) a statement, made under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or authorized to act on their behalf.

If your content is removed in response to a notice and you believe this was a mistake or misidentification, you may submit a counter-notice to our designated DMCA agent at [email protected] containing: your physical or electronic signature; identification of the removed content and where it appeared before removal; a statement, made under penalty of perjury, that you have a good-faith belief the content was removed by mistake or misidentification; your name, address, and telephone number; and a statement that you consent to the jurisdiction of the state and federal courts located in Connecticut and will accept service of process from the person who filed the original notice. If we receive a valid counter-notice, we may restore the content within a reasonable time (generally 10–14 business days) unless the original complaining party notifies us that they have filed a court action.

We may suspend or terminate the accounts of users who are repeat infringers, at our discretion.

8. Prohibited Conduct

In addition to the rules below, you agree to comply with our Community Guidelines, which are incorporated into these Terms by reference.

9. Feedback

Any feedback, suggestions, or ideas you send us about the Service are non-confidential, and you agree that Protaag.io / Play Pages LLC may use them for any purpose without any obligation or compensation to you.

10. Third-Party Links and Services

The Service may link to or integrate with third-party websites, tools, or payment processors (including Stripe). We do not control and are not responsible for the content, policies, or practices of any third-party site or service. Any dealings you have with a third party are solely between you and that third party.

11. Termination

We may suspend or terminate your access to the Service at any time, with or without notice, for conduct that violates these Terms or is otherwise harmful to the Service or other users.

12. Disclaimer of Warranties

The Service is provided "as is" and "as available," without warranties of any kind, express or implied. We do not warrant that the Service will be uninterrupted, error-free, or that AI-generated content will meet your expectations.

13. Limitation of Liability (The AI Protection Clause)

You acknowledge that Large Language Models (LLMs) can generate unpredictable, inaccurate, or biased text (often referred to as "hallucinations"). To the maximum extent permitted by law, Protaag.io / Play Pages LLC shall not be liable for any direct, indirect, incidental, or consequential damages resulting from your reliance on AI-generated text, or any emotional distress arising from interaction with the platform's chatbots. In no event will Protaag.io / Play Pages LLC's total liability to you for any claim arising from your use of the Service exceed the greater of (a) $100, or (b) the amount you paid us in the 12 months before the claim arose.

14. Indemnification and Release

You agree to release, indemnify, and hold harmless Protaag.io / Play Pages LLC and its officers, employees, and agents from any losses, damages, and expenses (including reasonable attorneys' fees) arising out of or relating to your use of the Service, your submissions, or your violation of these Terms.

If you are a California resident, you waive California Civil Code Section 1542, which provides that a general release does not extend to claims a party does not know or suspect to exist at the time of the release. If you reside in another jurisdiction, you waive any comparable statute or doctrine in your jurisdiction.

15. No Human Relationship/No Mental Health Advice

The chatbots on this platform are automated software programs, not real human beings. This service is not a substitute for human companionship, therapy, or professional mental health counseling. Users should not form real-world emotional reliance on the AI characters.

16. Governing Law, Arbitration & Class Action Waiver

These Terms and any dispute arising out of or relating to them or the Service are governed by the laws of the State of Connecticut, without regard to its conflict-of-laws principles.

Agreement to Arbitrate. You and Protaag agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service (a "Dispute") will be resolved through binding, individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules, rather than in court, except as set out below. The arbitration will be conducted in Connecticut, or, at your election, by videoconference or based on written submissions. The arbitrator's decision will be final and binding, and judgment on the award may be entered in any court of competent jurisdiction.

Class Action Waiver. You and Protaag agree that any Dispute will be brought only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, or representative proceeding. The arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a class or representative proceeding. If this class action waiver is found unenforceable as to a particular Dispute, that Dispute (and only that Dispute) will proceed in court rather than in arbitration.

Exceptions. Either party may bring an individual action in small claims court. Protaag may also seek injunctive or other equitable relief in court at any time to protect its intellectual property or to prevent unauthorized access to or use of the Service.

Right to Opt Out. You may opt out of this arbitration agreement by sending written notice to [email protected] within 30 days of first accepting these Terms, including your name and a clear statement that you wish to opt out of arbitration. If you opt out, Disputes will instead be resolved exclusively in the state or federal courts located in Connecticut, and you and Protaag each irrevocably consent to that venue and to personal jurisdiction there.

17. Changes to These Terms

We may update these Terms from time to time. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

18. Contact

Questions about these Terms can be sent to [email protected].